Commercial hub

Commercial Plumbing — Pubs, Restaurants, Offices, Retail & Landlords

One phone number for cellar leaks at 7am, a blocked office WC block at 10am and a landlord callout at 4pm. SLA response times and itemised invoicing across Greater Manchester and the North West.

Commercial site down? Chat with KJ or call 01706 318200

Real triage in seconds, free and no obligation — then a qualified local plumber gets in touch.

Sectors we cover

SLA response times

Written into every commercial account agreement — no vague "we'll get someone out eventually" language.

PriorityResponseTypical scenario
Emergency (P1)On site within 2 hoursUncontrollable leak, loss of water to a trading site, sewage on the floor, no hot water in an HMO, no toilet in a public building.
Urgent (P2)Same working daySingle WC out of use, slow blockages, dripping stopcocks, boiler pressure loss, appliance install blocking trade the next day.
Standard (P3)Within 3 working daysPlanned repairs, tap and valve swaps, minor leaks under control, scheduled washroom refurb prep.
Planned (P4)Booked slot to suitRefits, cellar re-plumbs, grease-trap replacements, quarterly PPM (planned preventive maintenance) visits.

How we work with commercial customers

Itemised invoicing

Every job invoiced with labour and parts itemised — no lump-sum guesses. 30-day terms available for account customers. Purchase orders quoted on if required.

Vetted local engineers

Every attending engineer is ID-checked, reference-checked and Gas Safe registered where relevant — with registration numbers shared on request before we start.

Written scope, RAMS on request

Every quote is a written scope, not a napkin number. Risk assessments and method statements provided for site inductions and CDM projects.

Out-of-hours cover

Evening, weekend and pre-open slots for hospitality and retail — because we know a leaking cellar on a Friday can't wait until Monday.

  • No call-out fee

    Flat fee. No hourly meter running.

  • Fair fixed quote

    Transparent pricing — There is no call-out fee.

  • Vetted UK engineers

    DBS-checked, insured, real reviews.

  • AI-triaged in seconds

    KJ chats first so the right engineer arrives.

Commercial coverage area

Same-day across Greater Manchester and Rochdale for account customers; wider North West by arrangement.

Commercial plumbing — FAQs

Open a commercial account

Agreed hourly rate, priority SLA, 30-day invoicing and a single point of contact for multi-site portfolios. Tell KJ what you run and we'll come back within one working day.

Related: all services, emergency plumbing, drainage, boilers & heating.