How pricing works
No call-out fee. Just a proper quote.
No hourly meters. No guessed-at estimates. Getting a real plumber out costs you nothing — then a written quote before any repair work starts.
Step 1
Tell KJ what's wrong
Chat with KJ, our AI plumbing expert. Send a photo, video or voice note. He'll ask a few questions and confirm what's needed.
Step 2
We match you with a local plumber
A fully vetted local plumber picks up your job and calls you to talk it through. No call-out fee, nothing to pay us.
Step 3
Plumber attends & assesses
Your plumber diagnoses the issue on site, makes it safe where possible, and works out exactly what the repair needs.
Step 4
Written quote before any work
You get a clear, itemised quote for parts and labour. Approve and pay online — nothing gets fixed until you say yes.
What you get, free
- A vetted local plumber at your door
- On-site diagnosis of the issue
- Isolation & make-safe where possible
- Itemised written quote for the repair
- No pressure — approve in your own time
- No call-out fee and nothing to pay us
Common questions
What does it cost to get a plumber out?
Nothing. There is no call-out fee and no diagnostic fee. Your plumber attends, inspects, makes safe where possible, and prepares a written repair quote — you only pay for work you approve.
Is there any charge if I don't go ahead?
No. The visit and the written quote cost you nothing. If you decide not to proceed, that's the end of it.
Do you charge extra for evenings, weekends or emergencies?
There's no call-out charge at any time. Out-of-hours and emergency repair labour is priced higher, but the plumber confirms the price in writing before starting.
What if I don't approve the repair quote?
That's fine. You're never obligated to proceed and there's nothing to pay — the written quote is yours to keep.
Ready to get it sorted?
Start a chat with KJ. He'll work out what's wrong and get a vetted local plumber on it — no call-out fee.
Chat with KJ