"Combi was losing hot water performance, previous plumber shrugged. KJ diagnosed scaled heat exchanger, descaled it, fitted a softener with proper bypass. Different boiler now."
— Fiona McG., Whalley · Descale + softener install, Whalley
Lancashire
In short
Clitheroe sits on limestone, and the water hardness here is arguably the worst in Lancashire — most 'emergencies' are scale-induced failures a year overdue.
BB7 stock ranges from Georgian townhouses in the town centre to isolated Ribble Valley farmhouses on private supplies. Emergency work skews heavily toward welded-solid isolators, scaled-blocked plate heat exchangers on 6-year-old combis, and occasional oil-boiler nozzle failures on rural properties.
The Clitheroe con is condemning a combi for a scaled heat exchanger — the actual fix is a £70 part and 90 minutes. Ask for the specific brand and model number of the boiler before agreeing to any replacement.
Our promise for every Clitheroe call-out: a free visit to attend and diagnose, a fair-quote figure in writing before any billable repair starts, and there is nothing to pay us for the visit, whether or not we can fix the fault.
"Combi was losing hot water performance, previous plumber shrugged. KJ diagnosed scaled heat exchanger, descaled it, fitted a softener with proper bypass. Different boiler now."
— Fiona McG., Whalley · Descale + softener install, Whalley
"Big family home, unvented cylinder coil furred solid. Replaced cylinder, fitted softener, plumbed the bypass so the kitchen tap stays unsoftened. Job done properly first time."
— Robert I., Simonstone · Cylinder + softener, Simonstone
"Cellared kitchen stopcock hadn't turned in 30 years and finally seized. Freed it, replaced with a lever valve, labelled the lot. Straightforward and fair."
— Grace H., Clitheroe · Stopcock replacement, Clitheroe
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For genuine emergencies call 01706 318200, or the National Gas Emergency Service on 0800 111 999.
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