"Combi in a CW2 detached kept dropping performance. Diagnosed a heat exchanger caked in scale, descaled, fitted a softener with kitchen bypass. Feels like a new appliance."
— Ruth A., Wistaston · Descale + softener, Wistaston
Cheshire
In short
Crewe's dense terrace stock means most repairs are on 15-year Baxis in tight kitchen cupboards — access and ignition parts drive the visit length.
Crewe railway-terrace stock carries 12–16 year Baxi and Potterton combis; newer estates in Wistaston and Willaston have 6–10 year Worcester and Ideal Logic units.
Crewe boiler-repair work leans toward Baxi ignition failures, Potterton PRV weeping and Worcester Greenstar diverter faults. Access on railway terraces is often tight, and we photograph before quoting labour.
Local hardness: Hard (typically 220–300 mg/L CaCO₃) — full Cheshire aquifer supply.
Water is moderate to hard (150–200 mg/L). Magnaclean plus scale reducer on any repair on unprotected combis is the standard call.
£120–£320 for combi faults; Kamco descale £180–£240.
Every price is confirmed in writing after the free plumber visit. Nothing billable starts until you approve the fair fixed quote — and if we can't fix the fault we diagnosed, there is still nothing to pay us.
Crewe customers get quoted for boiler swaps on "parts obsolete" verdicts that are false. Baxi 24/28 and Potterton Puma spares are still widely available — check the part number first.
Our promise on every Crewe boiler-repair call-out: a free visit to attend and diagnose, a fair fixed quote in writing before any billable repair starts, and the visit non-refundable — it covers the engineer's home visit.
"Combi in a CW2 detached kept dropping performance. Diagnosed a heat exchanger caked in scale, descaled, fitted a softener with kitchen bypass. Feels like a new appliance."
— Ruth A., Wistaston · Descale + softener, Wistaston
"Old back boiler and fire finally gave up. Decommissioned safely, fitted a combi in the kitchen, certificated, made good. Fair fixed price and £50 diagnostic came off the bill."
— Gareth P., West Street · Back boiler swap, West Street
"Cylinder immersion had been on since the seventies. Replaced element, thermostat and eventually the cylinder itself. Clear written report, no upsell."
— Sian D., Coppenhall · Immersion + cylinder, Coppenhall
No call-out fee
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Fair fixed quote
Transparent pricing — There is no call-out fee.
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