"Combi in a CW2 detached kept dropping performance. Diagnosed a heat exchanger caked in scale, descaled, fitted a softener with kitchen bypass. Feels like a new appliance."
— Ruth A., Wistaston · Descale + softener, Wistaston
Cheshire
In short
Crewe railway terraces put four households on a shared alley run laid down in the LNWR era — every blockage is a very small archaeological dig.
Crewe blocked-drain work is dominated by silted and root-invaded shared alley runs in railway-terrace stock, plus wet-wipe blockages in Wistaston and Willaston newer semis.
Where your responsibility ends: Crewe railway-terrace stock has dense shared-lateral runs across three-to-four properties. Wistaston and Willaston newer estates have single-property laterals.
Drainage undertaker for Crewe: United Utilities
Under the 2011 private-sewer transfer, any pipework serving more than one property, and any lateral drain from the boundary of your property to the sewer, is United Utilities' responsibility. That covers most back-alley shared runs and every stretch under the public highway. Crewe railway-terrace back-alley shared runs are UU laterals — 0345 672 3723 for free clearance if you can wait.
United Utilities 24/7 sewer-flooding line: 0345 672 3723 — free of charge. Call them first if the blockage is beyond your boundary or on shared pipework.
£85–£180 for a jet; £220–£420 with CCTV.
Every price is confirmed in writing after the free plumber visit. Nothing billable starts until you approve the fair fixed quote — and if we can't clear the blockage we diagnosed, there is still nothing to pay us.
Crewe customers get quoted for excavation on blockages a jet would clear. Insist on CCTV footage before any digging.
Our promise on every Crewe blocked-drain call-out: a free visit to attend and diagnose, a fair fixed quote in writing before any billable clearance or repair, and the visit non-refundable — it covers the engineer's visit either way.
"Combi in a CW2 detached kept dropping performance. Diagnosed a heat exchanger caked in scale, descaled, fitted a softener with kitchen bypass. Feels like a new appliance."
— Ruth A., Wistaston · Descale + softener, Wistaston
"Old back boiler and fire finally gave up. Decommissioned safely, fitted a combi in the kitchen, certificated, made good. Fair fixed price and £50 diagnostic came off the bill."
— Gareth P., West Street · Back boiler swap, West Street
"Cylinder immersion had been on since the seventies. Replaced element, thermostat and eventually the cylinder itself. Clear written report, no upsell."
— Sian D., Coppenhall · Immersion + cylinder, Coppenhall
No call-out fee
Flat fee. No hourly meter running.
Fair fixed quote
Transparent pricing — There is no call-out fee.
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For genuine emergencies call 01706 318200, or the National Gas Emergency Service on 0800 111 999.
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